BrookHead Private Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our event planning and management services.

By accessing our website or engaging our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our services.

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and payment details when you inquire about or book our services.
• Event Details: Information about your event, including dates, venues, guest counts, preferences, and special requirements.
• Communication Data: Records of correspondence via email, phone, or contact forms.
• Technical Information: IP address, browser type, device information, and website usage data collected through cookies and analytics tools.

We use the information we collect for the following purposes:

• To provide, manage, and coordinate event planning services
• To communicate with you regarding bookings, inquiries, and service updates
• To process payments and maintain financial records
• To coordinate with vendors and service providers on your behalf
• To improve our website, services, and customer experience
• To send promotional materials and updates (with your consent)
• To comply with legal obligations and resolve disputes

We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors (caterers, decorators, photographers, venues) necessary to fulfill your event requirements.
• Legal Requirements: When required by law, court order, or government regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of company assets.
• Consent: With your explicit permission for any other purpose.

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and gather demographic information. You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Event-related data may be retained for record-keeping and reference purposes.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal data, subject to legal and contractual obligations.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Data Portability: Request transfer of your data to another service provider where technically feasible.

To exercise any of these rights, please contact us using the details provided below.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after such changes constitutes your acceptance of the revised policy.

This Privacy Policy is governed by the laws of India. Any disputes arising from this policy shall be subject to the jurisdiction of the courts in Jaipur, Rajasthan.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Address: A-11 Vijay Path, Tilak Nagar, Jaipur, Rajasthan 302004

Email: brookheadprivatelimited@gmail.com

Phone: 8448930447